Once your order is placed, we will do everything in our power to turn it around and ship your order to you within 3 working days. Many of our items become extremly popular at different times of the year. There may be some brief periods when an item becomes unavailable.to us. Therefore, if we don't have it, it will be difficult to ship it to you. We make every effort to keep this to a mimimum.
I hate to jinx it, but we rarely have returns. We have had fewer than 5 in the last 10 years. However, things do happen. Should you need to return an item for a legitamate reason, we will gladly refund your money. If possible we will also pay the return shipping.